If your authenticity complaint happened because you sourced products through retail arbitrage—and you only have retail receipts / consumer invoices from stores or e-commerce sites—this template is built for you.
This is a ready-to-edit Plan of Action (POA) specifically for Case 7: Retail Arbitrage / Retail Receipts (Non-Distributor Sourcing)—a common reason sellers get “inauthentic” or “insufficient supply-chain documentation” rejections even when products are genuine. It helps you explain the real root cause clearly, demonstrate responsible corrective action, and present a strong plan to move to Amazon-acceptable sourcing.
Who this is for
Amazon sellers who purchased inventory from retail stores / supermarkets / local shops / online marketplaces and cannot provide distributor/manufacturer invoices.
Issues like:
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Only retail bills available (POS receipts / consumer invoices)
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Purchases from eBay, local sellers, small shops, supermarkets, deal sites
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Amazon rejects documentation because it’s not a supply-chain invoice
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Receipts don’t show required business details (GSTIN/VAT, supplier info, product identifiers)
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No authorization trail (manufacturer → distributor → seller)
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Multiple small receipts that don’t prove consistent sourcing volume
What you get (deliverables)
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POA Template (Case 7) – structured in Amazon-friendly format:
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Root cause analysis (why retail receipts were used)
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Corrective actions taken (what you fixed already)
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Preventive measures (how it won’t happen again)
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Retail Arbitrage Correction Plan (step-by-step path to compliant sourcing)
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Acceptable Invoice Checklist (what Amazon typically expects on supplier invoices)
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Supplier Onboarding Checklist (how to select & verify wholesalers/distributors)
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Evidence Pack Checklist (what to attach + how to label files)
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Inventory Quarantine & Removal Script (wording to show you removed high-risk units)
What this template covers
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How to explain retail sourcing honestly without creating extra risk
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How to show immediate control: stop sourcing from retail, quarantine affected inventory, remove listings if needed
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How to transition to compliant supply chain: authorized distributors/wholesalers, proper tax invoices, account-level controls
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How to document future purchases with consistent invoice standards and traceability
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How to present a reviewer-friendly evidence pack (and what not to submit)
How to use
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Replace the placeholders with your details (seller name, ASINs/SKUs, complaint text, sourcing notes).
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Attach documents using the included checklist + naming structure.
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Submit the POA + evidence pack in your Amazon case log.
Important note (honest disclaimer)
This product does not guarantee reinstatement—Amazon decisions vary. It’s designed to help you submit a clear, compliant, professionally structured appeal and a sourcing correction plan that reduces rejection risk when retail receipts are not accepted as supply-chain proof.

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