This policy explains how delivery works for digital downloads and what to do if you have access issues.[/woodmart_text_block]
- We do notship physical products.
- There are no shipping charges.
- There is no courier delivery.
- All purchases are delivered electronically through digital download access.
[/woodmart_text_block]
You may receive access in one or both of the following ways (depending on website settings):
- On-screen download access:A download link appears on the order confirmation/thank-you page.
- Email delivery:A purchase confirmation email may include download instructions/links.
If you create an account (if enabled), downloads may also be accessible inside My Account → Downloads/Orders.[/woodmart_text_block]
- a single template file, or
- multiple template files, or
- a ZIP folder containing multiple files (common for bundles)
Some products may include:
- a main POA template
- an appeal draft version
- an evidence checklist
- an SOP/prevention checklist
The product page describes what is included.[/woodmart_text_block]
Editing recommendations
- DOCX (Word):Recommended for easy editing (replace placeholders, edit sections, add/remove content).
- PDF:Useful for viewing/printing/reference. Editing a PDF may require a PDF editor.
Supported software
- DOCX: Microsoft Word, Google Docs, LibreOffice, WPS Office
- PDF: Any PDF reader (browser viewer, Adobe Acrobat Reader, etc.)
[/woodmart_text_block]
In rare cases, access may be delayed due to:
- payment verification/processing delays
- security checks
- temporary technical issues
If you experience a delay, contact support and we will help restore access.[/woodmart_text_block]
- downloading your files after purchase
- saving/backing up your files
- keeping your download links private
Download links are intended only for the purchaser. Sharing links or files may violate our Terms.[/woodmart_text_block]
- Confirm payment was successful (check your payment confirmation).
- Check your email spam/junk folder (if links are sent by email).
- Verify you used the correct email address at checkout.
- Try logging into My Account(if enabled) and check Orders/Downloads.
If the issue continues, contact support:
Email:Â support@amazonpoa.com
To help us assist faster, include:
- order email
- product name
- order number (if available)
- screenshot of the error (optional)
[/woodmart_text_block]
- If you entered an incorrect email at checkout, contact support as soon as possible. We may request basic verification details to reissue access to the correct email.
[/woodmart_text_block]
- download the ZIP file
- extract/unzip it on your device
- open the individual DOCX/PDF files inside
If you have trouble opening ZIP files, contact support for guidance.[/woodmart_text_block]
- You submit your details via the form
- After payment, we prepare the draft based on your selections
- The completed draft is sent to your email
Any timeline (if applicable) is described on the POA Builder page.[/woodmart_text_block]
Email:Â support@amazonpoa.com[/woodmart_text_block]